We understand that choosing the right website provider for your school isn’t an easy decision. So, our team has pulled together answers to the most frequently asked questions—to give you the clarity and confidence you need.

If you have a question that’s not listed here, feel free to email us at schools@itchyrobot.co.uk and we’ll be happy to help!

Who do you design websites for?

We proudly work with a wide range of education providers across the UK. These include:

  • Primary Schools
  • Secondary Schools
  • Pupil Referral Units (PRUs)
  • Special Schools
  • Teaching School Hubs
  • Multi-Academy Trusts (MATs)

Every setting is different, so we tailor each website to meet the specific needs of your school and community—whether that’s accessibility, compliance, communication, or showcasing your unique ethos.

Are your website designs all customised for each school?

Yes – every school is unique, and we believe your website should be too. We don’t use off-the-shelf templates. Instead, our team works with you to design a site that reflects your school’s values, branding, and personality.

We’ll match your colours, incorporate your logo, and highlight what makes your school special—whether that’s your curriculum, community, or creative spark!

You can take a look at our designs here for some inspiration.

Is it easy to switch to iTCHYROBOT from our current provider?

Yes, super easy! We take care of the entire process:

  • You’ll get full guidance and support at every step.
  • We’ll manage the transfer of your domain, files, and content.
  • We’ll liaise with your existing provider so you don’t have to.
  • No downtime, no disruption—just a smooth, seamless move.

You can take a look at our process and see how simple it is to transfer to iTCHYROBOT

Can we update our website ourselves?

Yes! Our platform is built with schools in mind—non-technical users welcome!

  • You’ll have full control without relying on developers.
  • Easily update text, images, documents, news, and events.
  • Drag-and-drop tools make edits a breeze.

Take a look at how easy our CMS is to use

What features make your websites especially school-friendly?

Great question! Our school websites are packed with features you’ll actually use:

Mobile-Friendly Design – Looks great on any device

Policy Management with one-click policy updates across your website

Parents Evening System – easy online scheduling for families and staff

Online Forms for trips, feedback, and permissions – saving your school office unlimited calls.

Social Media Integration – Display your latest posts or link to school channels directly from the site

Video Manager – Easily upload, select, and publish videos directly to your school’s website with no hassle.

School AlertsPop-up notifications or scrolling ticker for urgent messages (e.g. snow days, closures)

PLUS all of the other features that you’d expect—such as calendars and newsletters to blogs and photo galleries.

Do you provide training and support?

Absolutely. We offer:

  • Friendly help from our support team whenever you need it
  • One-on-one training to get you familiar with your new website (remote)
  • Access to our training academy, with weekly training on various elements of the website (all included in our licence fee.
Is your platform secure?

Yes. All our websites are:

Compliant with GDPR and other key data protection standards

  • SSL Encrypted – so all data is protected
  • Hosted on UK-based secure servers
  • Regularly backed up and updated
  • 2-factor authenticated login
  • Compliant with GDPR
Do you provide hosting and domain management?

Yes – we take care of the whole package so you don’t have to worry about the techy stuff.

  • Website Hosting – Fast, reliable, UK-based hosting with top-tier security and regular backups
  • Domain Management – We can register, renew, or transfer your domain and manage it on your behalf
  • SSL Certificates – Included as standard to keep your site secure
  • Ongoing Monitoring – We keep everything running smoothly in the background so you can focus on school life

Whether you’re starting fresh or transferring from another provider, we make it seamless.

How much does a new website cost?

Our pricing is simple, transparent, and designed with school budgets in mind:

  • £299 upfront for your custom school website
  • £75 annual licence fee for ongoing support, updates, and access to all our features

There are no hidden charges, and we’ll always be upfront about any optional extras.

You can find out more about what’s included in our pricing here.

Do you work with Multi-Academy Trusts?

Yes – we work with MATs across the UK to deliver high-quality, professional websites for both the Trust and its schools.

We offer:

  • Bespoke Trust Websites – Designed to reflect your vision, values, and strategy
  • Unified School Websites – We can deliver consistent designs across your schools or tailor them individually within a unified structure
  • Shared Content & Branding – Save time by publishing trust-wide policies
  • Secure, Centralised Hosting – We manage hosting for all your sites, ensuring everything is fast, secure, and backed up
  • Ongoing Support – Whether it’s rolling out new features across your Trust or updating school sites, we’re here to help every step of the way

Whether you’re looking to launch a brand-new Trust website or streamline existing school sites under a shared brand, we’ve got you covered. Take a look at our MAT offer here

What happens after our website goes live?

You’re not left on your own—far from it! Once your website is live, you’ll continue to receive dedicated support and access to valuable resources, including:

  • Access to our dedicated support email – for any questions, tweaks, or help you need
  • Ongoing access to our Training Academy – perfect for new staff or quick refreshers on how to use the platform
  • Monthly newsletters – packed with new feature announcements, blog content, and helpful guidance
  • All future features added to the platform at no extra cost – no hidden charges or upsells

We’re here for the long haul—ready to support your school every step of the way as your needs grow and change.

How long does it take to build and launch a school website?

Our typical turnaround time is 6–8 weeks from sign-up to launch. This gives us plenty of time to go through design, feedback, content, and training at a comfortable pace.

We’re completely flexible and will always work around your timelines and priorities. Just let us know what you need, and we’ll build a plan that fits.

How do we get started?

It’s easy—just get in touch for a free, friendly consultation. We’ll chat through your goals, show you some examples, and explain the process step by step.